We accept orders via telephone and fax (see below). We accept Discover, VISA, MasterCard, and American Express. Checks are fine, too! Please feel free to call for assistance when planning your order. If you have technical questions, you may wish to contact our technical dept directly at 925-825-9802. When placing your order for binoculars or riflescopes (among other items), please make sure you have the model number of the item(s) you are ordering and whether you will also be ordering rings and bases (for rings and bases, please also have the following information available: firearm make and model, caliber and finish desired, e.g. matte, gloss or silver). For customers needing technical assistance, please contact us directly at 925-825-9801.

We have a huge inventory on hand and almost always can ship your order immediately, no matter what your order includes (whether it is Leupold or Swarovski rangefinder). We do not add a surcharge for the use of a credit card as some companies do. Such practice violates bank policy and our idea of a fair and straight forward deal! If you encounter a company with such a policy, we strongly encourage you to report such instances to your credit card company.

SALES TAX

With the exception of California residents we do not recover sales tax for shipments to the other 49 states. For residents of California, the prevailing Sales Tax rate for your respective county will be recovered with your order. For California residents placing your order on any Wednesday, we will pay your sales tax on orders of $899.95 or more! That is right; any California resident can place an order via the telephone on any Wednesday of any month for $899.95+ or more and we will pay your sales tax! This offer is not available on discounted items, promotional items, close-out items, or items financed for one year. This promotion can be terminated at any time and without notice

FAX ORDERS

We accept orders by FAX at 925-433-2091. Our 24 hour FAX order line is a fast and efficient way to get your order in ASAP. No fuss no waiting just FAX your order in and it will be shipped promptly
FAX orders should include the following information:

1. Model number of the item(s) you are ordering

2. If ordering rings and bases include: rifle make and model, and desired finish of rings and bases (matte, gloss, or silver)

3. Complete Shipping Address (and credit card billing address if different from the shipping address)

4. Phone number (include area code). Include both home and work phone numbers

5. E-mail address so that we can confirm ordering information

6. Credit Card Account Number, Card Holder's Name As It Appears On The Credit Card and the expiration date

7. Please Sign Your Fax Order

8 FAX Orders should be sent ATTENTION: BEAR BASIN OUTFITTERS-SALES

MORE ABOUT BEAR BASIN OUTFITTERS

We are committed to giving our customers a complementary balance of product insight and affordable prices. We are therefore unique in the optics business because we take pride in matching your optic needs with your skill level, budget and outdoor needs. Our technical staff has many years of outdoor experience and with a full range of our products. Because of our breadth of experience we service numerous outdoor groups, law enforcement teams, government agencies routinely, as well as the majority of our customers dedicated outdoor enthusiasts!!

GOVERNMENT (Law Enforcement & Military)

We offer mid to large purchase order pricing for law enforcement, government conservation agencies and US military units. Feel free to ask for our government specialist if you have questions.

SHOWROOM AND MAILING ADDRESS

For customers wishing to mail in their orders, please call to confirm price and stock availability. Your order will be held pending receipt of payment. Our mailing address and showroom address is below. For local customers wanting to "hands on" our premium optics such as Leica, Zeiss, Swarovski, Schmidt & Bender, Leupold, Kahles, Lightforce; please feel free to visit our main office & showroom. Our showroom hours are Monday through Friday 9 AM to 5:00 PM. Prior to visiting give us a call to make sure we have your item(s) in stock. Our showroom is located @ California residents. Don't forget we will pay your sale tax on orders of $899.95 or more on orders placed on any Wednesday of the month.

Bear Basin Outfitters

190 N Wiget Lane

Walnut Creek, CA 94598

Telephone Orders & Questions: 925-825-9801

STOCKING DEALER

We are a large authorized stocking dealer for Leica, Swarovski, Kahles, Leupold, Nikon, Meopta, Trijicon, Schmidt & Bender, Steiner, Zeiss, Minox, Pentax, Kowa, Burris, etc, etc. We therefore stock a very large selection of optics that are ready for immediate shipment. At last count our inventory of premium brand optics was in excess of 1,000 optics!! It is our policy to offer our customers only products that carry full USA warranties. Therefore we do not deal in gray market goods.

NO GRAY MARKET GOODS!

It is our policy NOT to offer gray market goods of any type. Typically leaves the consumer with very little if any warranty protection. Swarovski Optik for example will ONLY warranty items purchased from an Authorized Swarovski North America dealer. Zeiss, Leica and many of the other high end optics companies have similar policies. This is significant because if your optic breaks and it was purchased from a gray market dealer, then what you have is a very expensive paperweight. Therefore, we donot carry any gray market goods because we want our customers to have the full warranty protection you deserve for your premium optic investment.

SHIPPING POLICY

We have an exceptional shipping record and are proud to boast a far less than one percent error rate for orders placed. In other words once your order is placed it will get to you promptly!!

LAY-AWAY-PLAN

At the request of several of our valued customers we offer a 6 month lay-away-plan on Non Sale Items. You will be billed once a month for six months. We also offer a 90 day lay-away-plan for a limited number of sale items. ALL Lay-Away items will be billed monthly on your credit card and shipped promptly once your item is paid in full. Please check with Customer Service to determine if a sale item you are considering is eligible for Lay-Away. Lay away sales are final. A 25% restocking fee will apply to cancelled Lay-away items. Customers will be limited to one lay-away order at a time.

SPECIALS

Our specials typically represent substantial savings to our customers. We do not apply additional discounts to our specials. The price for specials listed in our catalog are limited to stock on hand. Once we are sold out on a given special(s), prices will be changed on our site to the original price. Enjoy the savings!

HANDLING CHARGE

All orders under $150 dollars will be assessed a handling charge of $1.95 to pull & pack your order. All orders over $150 dollars but under $500 dollars will be assessed $2.95. Orders between $500 dollars and $1000 dollars will be assessed a handling charge of $3.95. Orders in excess of $1000 dollars will be assessed a handling charge of $4.95

PACKAGE DEALS

Ask about our package deals on orders of four optics or more and on select items. We do not discount our Specials.

GIFT CERTIFICATE

For the Holiday Season and beyond we will now be offer gift certificates in the amounts of $100, $250, $500, $1,000 and any combination of these amounts. There is a minimum purchase of $100 dollars on any gift certificate and any remaining balance will be retained as a credit against future purchases.

SALE AND/OR POSSESSION OF THERMAL "IR" RIFLESCOPES IN CALIFORNIA

INTERNATIONAL ORDERS

Due to the cost and potential liability associated with international orders we accept very few international orders. Please email us or contact us directly before submitting ANY INTERNATIONAL ORDER. In order to conform to US export rules and regulations, please email us at [email protected] prior to submitting your international order so that we can verify that we can ship to your country and it is an item that can be exported under US export rules and regulations. We DO NOT ship/export most items outside the USA! Holosights, riflescopes (this includes includes telescopic sites, firearm accessories and any and all firearm aiming devices, sites, grips, etc, etc.), Nightforce products, Red Dot sights, Night Vision equipment, Trijicon, IOR, Leica, Zeiss, Swarovski, Leupold, Meopta, Kahles products, CQT scopes and several other lines Will Not Be Exported!. As stated above please email us or contact us directly before submitting ANY INTERNATIONAL ORDER!

Click Here to Learn More About Export Restrictions

AVAILABILITY

Our policy is to stock every item we advertise. However, there are times we can't keep up with the demand for products we carry. We'll let you know what our stock availability is when you phone to place an order.

RETURNS AND CANCELLATIONS

We guarantee 100% satisfaction with the products we carry. On returns/exchanges we will refund the cost of the item returned less our shipping, handling and order processing costs. It is necessary to get an authorization number before returning an item. It helps us keep track of your incoming package. Returns made after 30 days will be subject to a restocking fee. Special orders are subject to a 15% restocking fee. All return items must be in their original condition (i.e., scopes cannot be mounted) and include all original documentation. Sales on exchange items are final.

PRICE MATCH POLICY

FREE SHIPPING & FREE PROMOTIONAL ITEMS

We are unique in the industry in that most of our customers' orders are shipped free of charge and often with promotional items such as lens pens, shooting hats, mounts, tripods, etc, etc. These promotional goods are our way of saying "Thank You". In the rare instance that a lower price is found out there, we reserve the right to factor in the cost of these promotional items (shipping, promotional items, etc). Therefore for a valid price match, we must know our competitors total price which includes our competitors shipping and handling charges and any additional charges including but not limited to costs for promotional items. All promotions are limited to stock on hand. Promotions subject to change without notice. We offer lots of promotions. From time to time our programmers make a mistake. Pleases accept our apology... if we you find one pleases bring it our attention. Please note 1 year or more 0% financing options MAY not be eligible for free express shipping. Free Shipping does not apply to Gun Safes unless otherwise stated.

WARRANTY & REPAIRS

Items requiring repair or warranty should be returned directly to the manufacturer. Although we have a first class tech team, we do not do repairs under warranty.